Business, Money, and Trading Blog

ASK OPEN-ENDED QUESTIONS

Once you have introduced yourself, try to get the prospect involved in a conversation by asking open-ended questions. Often their initial knee-jerk response is to get rid of you as fast as possible, but if you make a connection and get them talking, you’ll increase their interest and involvement in the conversation. Read the rest of this entry »

A telemarketing conversation has its own unique structure— and it’s not the monologue you receive from far too many telemarketers.

ATTENTION STATEMENT

The best way to get someone’s attention is simply to address them by their name: ‘Hi Joseph,’ or ‘Good morning Mr Smith.’ Read the rest of this entry »